I don’t just build modules; I architect performance ecosystems. I follow a rigorous, three-phase methodology designed to accelerate user time-to-value and ensure long-term scalability.
Description: Developed high-fidelity software guides using Camtasia to simplify complex user interfaces and accelerate adoption through intuitive, self-service video workflows.
Core Skill: Technical Agility, 'One-to-Many' Scaling, Visual Annotation.
Description: Orchestrated a 'Train the Trainer' framework centered on transformational leadership to drive organizational alignment and cultivate a culture of high-performance excellence.
Core Skill: Cross-Functional Advocacy, Individual Development, Program Leadership.
Description: Engineered scenario-based learning modules for high-stakes decision-making to improve risk-management proficiency and ensure adherence to industry protocols.
Core Skill: Analytical Rigor, Administrative Compliance, Investigative Logic.
Born and raised in Spokane, Washington, I have built my career on the belief that clear communication and technical proficiency are the cornerstones of organizational growth. My professional identity is rooted in the intersection of high-stakes environments, technical solutioning, and scalable enablement.
With a Master of Science in Management and Organizational Leadership (MSML) from Western Governors University and a BBA in Marketing (Magna Cum Laude) from Gonzaga University, I bring a unique blend of strategic business acumen and instructional excellence to every project. Whether managing complex partner ecosystems in the insurance industry, leading technical training programs in higher education, or maintaining operational integrity within the Department of Corrections, I am dedicated to fostering cultures of Integrity and Responsibility through every customer touchpoint.
I believe that excellence in digital architecture requires the same discipline as mechanical restoration. I built this 1965 Mustang from the frame up—a project that demanded rigorous attention to detail, investigative logic, and unwavering administrative compliance. I bring this same mechanical 'integrity' to my professional life, ensuring that the training ecosystems I build are as durable, high-performing, and reliable as the classic machines I restore in my garage.
